Our Story

In Residence was established from our love of beautifully-crafted kitchen and bathroom fittings. We are committed to providing unique, premium quality products from an authentic design source. We respect items made using honest materials, designed with perfect proportions and close attention to detail and produced using a combination of craftsmanship and 21st century technology. When these factors come together, they create exceptional products which will stand the test of time. 

Over three decades we have provided New Zealand’s discerning homeowners, architects and interior designers with our distinctive range of products. We listen to the needs of our clients to source what they seek and we provide a highly personalised service to assist the design and building process to run as smoothly as possible. 

We invite you to discover our collection of beautiful products and consider the impact their inclusion will have on your project.

Stephan Marshall, Director

What makes us different?

• We are a family owned business which promotes honesty, integrity and old fashioned service and values in every aspect of our business.
• We are personally involved in selecting products which we believe to be of exceptional design, quality and functionality.
• We are fastidious about which products we sell and if we would not have them in our own homes, we would not expect you to put them into yours.
• We work closely with Architects and Interior Designers to ensure that they select the right fittings to complement and enhance their projects.
• Our close relationship with our suppliers enables us to provide a bespoke service to our customers. Let us know what you need and we will do what we can to turn your dreams into reality.
• We offer peace of mind by guaranteeing the quality of our products and offering a high level of service before, during and after completion of the project. We provide a minimum five year warranty against any manufacturing defect.
• We only import products which are made to fit the local plumbing regulations and comply with tapware standards. This is our assurance to you that we are selling a product which you can rely upon and which your plumber can legally and happily install.
• In Residence Ltd is a member of the New Zealand Plumbing Distributors Association and the Decorative Plumbing & Hardware Association of America.